As a service desk engineer you will be installing, supporting, upgrading, and resolving any issues within the company on their technology such as computers, laptops, printers and phones. They will take ownership of issues, reporting and routing issues to support staff.
Responsibilities:
1.Onboarding new starters
2.Managing incidents and requests through the service management tool
3.Provide support for a wide range and constantly evolving applications, software & hardware
4.Maintaining governance standards across all IT service management processes
5.Network and firewall configuration
