A Service Engineer installs, diagnoses, and maintains equipment to ensure peak performance and client satisfaction. The Betterteam Service Engineer Job Description emphasizes resolving customer concerns, executing preventative maintenance, and performing quality assurance checks.
Key ResponsibilitiesInstallation & Maintenance: Install, repair, and maintain RO water purifiers and industrial filtration systems.Troubleshooting: Diagnose technical faults, monitor machinery performance, and execute corrective measures.Quality Assurance: Conduct safety checks and educate clients on the safe and effective use of their equipment.Record Keeping: Maintain detailed logs of service visits, spare parts consumption, and water quality testing parameters.Customer Service: Promptly respond to service requests, address client concerns, and provide actionable feedback to management
Qualifications & SkillsTechnical Knowledge: Strong understanding of RO, UV, UF, water softeners, and electrical/mechanical maintenance.Education: Diploma, ITI, or B.E. in Electrical, Mechanical, Electronics, or related technical field.Soft Skills: Exceptional troubleshooting, active listening, and customer-facing communication skills.
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